3rd April 2007, A constant battle with suppliers

I came into this game a confident salesman.  I'd always outsold my peers before, so I would do it again for myself.  If only success was that simple.  A couple of months ago we enrolled our 3rd accountants in 5 years.  The previous had missed deadlines for which we had lost face and incurred fines.  We were now two months into the new deal and we have missed the deadline for out acounts, been fined, and now looked like missing the dealine for the fine, along with the deadlines for some forms we were being chased for.

I had always assumed that the reason we pay suppliers is to free up my time to do what I do well, sell.  The problems is, if a supplier doesn't deliver what they say they will and indeed should deliver, it costs you more time and often money (fines and lost time) than if I'd done it myself in the first place.  Today I had a meeting with the new accountants to try and ensure the current trends don't continue.

We are also trying to launch a new website, to do this we need to transfer a domain name from one supplier to another, it's now taken 5 days for something which should take five minutes.

I guess the morale of the day is invest time in choosing suppliers, and invest further time in making sure the terms of your liaison is good.  In my case, suppliers are generally brought in to do things for which I have no interest.  The problems arise when I fail to invest time in my choice or checking the Terms simply because I have no interest!!  Ulitmately you need to maximise your time doing what makes you money, but there are times where you need to invest time carefully elsewhere in order to ensure you do indeed free up the time you are looking for to do it.

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